Return Policy

ALL SALES ARE FINAL. ALL REFUNDS ARE STORE CREDIT ONLY, NO EXCEPTIONS, RETURNS MADE USING METHODS OTHER THAN THE FOLLOWING WILL NOT BE APPROVED OR ACCEPTED BY GINI ACCESSORIES

 

  • • All claims must be made within 3 days of receiving order. 
  • • Pre-authorization is required for all items to be returned. 
  • • To request return authorization, please send an email to

        • info@giniaccessories.com
          or call
          Tel. (213) 293-8333
          or send a fax to
          Fax: (213) 892-8675.
          with the following information:
          (1) Company Name
          (2) Order #
          (3) Style #
          (4) Quantity & Color
          (5) Reason for the return
          (6) Photographs displaying the items. 
  • • Once return has been authorized, customers will have 5 days to send the return to our location. 
  • • Absolutely no returns and exchanges are accepted after 15 days upon receipt of goods. 
  • • All return packages must be received by Gini Accessories within 15 days of your order's original shipment date. 
  • • A 20% restocking fee will be applied to all non-damaged returned merchandise and applicable freight charges. 
  • • The customer is responsible for all shipping fees for non-damaged returns, including customs and duties for international returns. 
  • • Refunds will be issued via store credits only.  
  • • All items returned for credit must be in its original packaging with all parts included. 
  • • Returns are processed within 7 business days when we receive your return package. 
  • • Shipping charges are non-refundable. 
  • • Unauthorized returns would not be eligible for credits or exchanges. 
  • • In some instances, orders returned due to failure of delivery; multiple delivery attempts, unclaimed deliveries, undeliverable shipments, customer error, insufficient address information, or delivery refusal will be issued as store credit to the customer minus a 20% restocking fee of the value of the purchased merchandise and all freight charges. 
  • • Gini Accessories reserves the right to determine eligibility for refunds, exchanges and to update this policy at any time without notice.